Search Labels - Critical Technology Solutions - Helpdesk
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Disable the XProtect Smart Client message that the server has a newer version
Summary If you have upgraded the XProtect® server, but not the XProtect® Smart Client(s), after log...
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Milestone - Unable to retrieve serial number
Summary You have added your device(s) to your XProtect® installation, but you are unable to see liv...
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Integration with Axis Perimeter Defender
Summary AXIS Perimeter Defender is a data analytics tool designed to trigger events based on behavio...
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Enable XProtect Smart Client logging manually
Manually Enable Smart Client Logging: style="box-sizing: border-box;" /> Go to C:\Program Files...
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XProtect Smart Client frequently shows the message "Server lost connection to camera" (Live video frequently drops out)
Summary XProtect® Smart Client users frequently see the message "Server lost connection to camera" ...
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Milestone Backup and restore XProtect Corporate Recording Server
Summary To connect properly a replacement Recording Server to your XProtect® Corporate Management ...
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Milestone - Balanced RAM improves XProtect Smart Client performance
If you are experiencing poor performance of XProtect Smart Client even on high-end machines, it migh...
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Milestone XProtect Corporate / Expert Ports
Management Server service and related processes Port number Protocol Process Connections fro...